Libro de Reclamaciones – Consorcio Empresarial Agnav S.A

COMPLAINTS BOOK

Complaints book

What is the complaints book?

It is a record where the consumer can record his complaint or claim about the purchased good or contracted service. Suppliers are required to have a COMPLAINTS BOOK, either physical (book with sheets) or virtual (through a computer).

Which companies are required to have a complaints book?

As a general rule, regional regulations stipulate that all natural or legal persons marketing goods or providing services to end consumers must have available and provide complaint forms when requested to do so.

The following is available for downloading the book of claims law for your information and knowledge.

Complaint Book Form

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1. Identification of the Consumer Complainant.

Diseño

Document Type

Name/Company name

Phone number

2.Identification of the Contracted Asset

Document number

Adress

Diseño

Currency Type

Description

3. Details of the Consumer's Claim and Order

Type of Services

Amount Claimed

Diseño

Type of Claim

Detalle

Consumer's Signature

4. OBSERVATIONS AND ACTIONS TAKEN BY THE SUPPLIER

Date

Order

Diseño

Date of Communication of Response

Comments

Supplier's Signature

Sworn Statement

I DECLARE THAT I AM THE OWNER OF THE SERVICE AND I ACCEPT THE CONTENT OF THIS FORM BY DECLARING UNDER AFFIDAVIT THE TRUTHFULNESS OF THE FACTS DESCRIBED.

Complaints book

What is the complaints book?

Which companies are required to have a complaints book?

Complaint Book Form

1. Identification of the Consumer Complainant.

2.Identification of the Contracted Asset

3. Details of the Consumer's Claim and Order

4. OBSERVATIONS AND ACTIONS TAKEN BY THE SUPPLIER

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